Assistance can include funds for emergency travel, burial of a loved one, emergency food and shelter, etc. The Aid Societies determine the financial assistance package that will be offered – a grant or a loan. The Red Cross is the mechanism to expedite access to these financial resources.
Using a computer, smartphone or tablet, you can start a request for services and track its progress from anywhere in the world. For tips on using this self-service tool, please scroll down to watch our video.
Use the Hero Care App to access vital emergency and non-emergency resources for military members, veterans and military families.
Download it on the App Store, get it at Google Play, or text "GETHEROCARE" to 90999.
To speak to someone at the Red Cross directly call 1-877-272-7337.
You are eligible to receive emergency financial assistance from the Military Aid Societies if you are:
Whether you’re the parent of a child joining the military or a member of the military/veteran communities, Hero Care will connect you to important resources that can help you through both emergency and nonemergency situations.
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Or text: "GETHEROCARE" to 90999